On March 25, 2025, Operator for Health Care Services, Tashawer Consultancy, in partnership with the Egyptian Healthcare Management Association (EHMA), proudly hosted its Annual Suhoor at a prestigious venue in Cairo. This flagship event, the largest gathering of its kind in the region, brought together healthcare professionals, investors, and industry leaders to explore the latest updates, challenges, and opportunities shaping healthcare management in Egypt and the Arab world.
The evening was a vibrant blend of inspiration and insight, featuring four standout sessions. Attendees enjoyed a series of rapid-fire lectures on AI in Health and Healthcare, a thought-provoking round-table discussion titled "Who Will Claim the Largest Share of the Healthcare Market?", a lively debate on Succession Planning and Career Path Design, and the Rising Stars Sessions spotlighting HR, operational excellence, and the CEO mindset. With over 200 professionals in attendance, the event buzzed with energy, fostering meaningful connections and sparking innovative ideas.
The success of this year’s Suhoor underscores Operator for Healthcare commitment to driving progress in healthcare management. Feedback from participants praised the event’s dynamic format and the caliber of expertise shared, cementing its reputation as a must-attend occasion for the industry. As we look ahead, we’re excited to continue shaping the future of healthcare together with our valued partners and community.
Stay tuned for more updates and join us next year for another unforgettable evening of knowledge and networking!
In This Annual Suhoor Event We had the Distinguished Guests & Market Leaders
Here Are Some of The Day Sessions & Round-Table Discussions
Moderated by healthcare strategist Laila Mostafa, this session featured six industry titans, including hospital CEOs and tech innovators, debating market trends. Their insights ranged from the rise of telemedicine to private sector dominance, offering a clear picture of the competitive forces shaping healthcare’s future.
Prof. Khaled Samir explored the rise of Non-Financial Institutions (NFIs) in Egypt, driven by inflation, limited bank credit, and cash flow challenges. Focusing on healthcare, he highlighted how factoring (EGP 31.9 billion, +77.9% growth) and fintech address equipment costs and currency devaluation strains. He urged managers to master cash flow statements—using direct or indirect methods—to ensure financial sustainability amid economic volatility.
Six expert leaders, including HR veteran Mohamed Salem, engaged in a spirited debate on nurturing talent and planning for leadership transitions. Their diverse perspectives—from corporate strategies to entrepreneurial approaches—ignited a lively discussion on building sustainable career pipelines in healthcare.
Prof. Naglaa Seoudi examined the economic toll of low breastfeeding rates in Egypt, linking formula feeding to higher healthcare costs and infant morbidity (e.g., diarrhea, pneumonia). With a lactation consultancy market of 38 million, she highlighted policy challenges like hospital certification gaps and proposed solutions: phased policy rollouts, public awareness, and incentives for Baby-Friendly Hospital compliance to reduce economic strain and improve health outcomes
Dr. Radwa Elsayed showcased the Return on Quality (ROQ) at Ismailia Medical Complex, tackling chemotherapy errors and waste. Using a Define-Control approach, improvements slashed medicine mistakes (12 to 3 per 1,000), boosted patient satisfaction (60% to 85%), and cut costs by 20%. With an 865% ROI in two years, she proved quality investments enhance care and profitability, offering a model for healthcare efficiency.
Dr. Ramy Tantawi explored how empowering employees drives success in healthcare. Highlighting five elements—empowerment, leadership development, well-being, recognition, and inclusivity—he cited Steve Jobs’ innovation culture and Google’s 20% time. In healthcare, he argued, AI-enhanced leadership and recognition tools boost motivation and adaptability, fostering a workforce that leverages technology to improve patient outcomes and organizational change.
Dr. Ihab Zahran emphasized maximizing profitability through quality in healthcare, advocating process improvement and data-driven decisions. He introduced models like "100-10-1" and the "Iceberg Cost Model," stressing prevention over correction to reduce hidden costs. By leveraging AI for quality insights, he argued, healthcare providers can boost efficiency, cut waste, and build a profit-focused quality culture, aligning operational excellence with financial success.
Dr. Adel Abd Alshafi simplified dashboards for healthcare KPIs, covering financial (e.g., ROI), HR (e.g., turnover), nursing (e.g., medication errors), infection control (e.g., HAI rates), and marketing (e.g., ROMI). He emphasized KPIs as tools for measurable insights, driving strategic goals with AI-powered data visualization. His approach enhances decision-making, accountability, and resource use, transforming raw healthcare data into actionable strategies for success.
Dr. Ghada Yousry highlighted AI’s transformative potential in healthcare investments, from hospital management (30% faster ER times) to infection control ($150K savings) and medical education (personalized learning). She showcased pharma R&D acceleration (80% faster via Google’s Gemma Tx), urging early adoption. AI’s pattern recognition and predictive power promise cost savings, efficiency, and innovation for investors.